Our History

1922

Gustav Merten Sr. founded Merten company as a mechanical workshop for technical chemical laboratory equipment in Vienna.

Main tasks: Device construction and preparation of inventions and patents.

1946

Gustav Merten Jr. takes over the company and expands it – into a repair and manufacturing business to cover the needs of the post-war period.

1983

Peter Merten takes over the business to continue it as Peter Merten Ges.m.b.H. The company is able to establish itself as a highly professional supplier partner in the field of mechanical precision manufacturing by investing in the still-young CNC technology.

1990

In 1990, the sole proprietorship was transformed into a Ges.m.b.H. Planning of a new company building on a new site in the 22nd municipal district of Vienna commenced. The move to the completed building took place in 1991.

1995

First expansion:
The areas of special machinery and plant engineering are separated from production:

Founding of Merten Maschinenbau u. Vertriebs GmbH and relocation to a different company building. This company manufactures and sells its own machines and systems, primarily for the graphics industry, in addition to customer orders.

2001

IN-LOG Mailroom Technologies GmbH takes over exclusive distribution of products from the print finishing sector.

2003

Ing. Peter Merten becomes managing director of Peter Merten Ges.m.b.H., Präzisionstechnik in the fourth generation, along with KR Peter Merten und Prok. Gabriele Merten.

As is tradition, his wife Claudia Merten actively supports him in the commercial area.

2007

Acquisition of the adjacent plot of land solves the expanding company’s space problem. All customer requests can now be adequately realised on more than 5,000 square meters of production area in three separate production halls.

2011

The three companies Peter Merten Ges.m.b.H, Merten Maschinenbau u. Vertriebs GmbH and IN-LOG Mailroom Technologies GmbH are merged into Merten Group.

This allows them to complete orders for the complete production of precision parts, assemblies, and systems competently in a single location.

1922

1922

Gustav Merten Sr. founded Merten company as a mechanical workshop for technical chemical laboratory equipment in Vienna.

Main tasks: Device construction and preparation of inventions and patents.

1946

1946

Gustav Merten Jr. takes over the company and expands it – into a repair and manufacturing business to cover the needs of the post-war period.
1983

1983

Peter Merten takes over the business to continue it as Peter Merten Ges.m.b.H. The company is able to establish itself as a highly professional supplier partner in the field of mechanical precision manufacturing by investing in the still-young CNC technology.
1990

1990

In 1990, the sole proprietorship was transformed into a Ges.m.b.H. Planning of a new company building on a new site in the 22nd municipal district of Vienna commenced. The move to the completed building took place in 1991.
1995

1995

First expansion:
The areas of special machinery and plant engineering are separated from production:

Founding of Merten Maschinenbau u. Vertriebs GmbH and relocation to a different company building. This company manufactures and sells its own machines and systems, primarily for the graphics industry, in addition to customer orders.

2001

2001

IN-LOG Mailroom Technologies GmbH takes over exclusive distribution of products from the print finishing sector.
2003

2003

Ing. Peter Merten becomes managing director of Peter Merten Ges.m.b.H., Präzisionstechnik in the fourth generation, along with KR Peter Merten und Prok. Gabriele Merten.

As is tradition, his wife Claudia Merten actively supports him in the commercial area.

2007

2007

Acquisition of the adjacent plot of land solves the expanding company’s space problem. All customer requests can now be adequately realised on more than 5,000 square meters of production area in three separate production halls.
2011

2011

The three companies Peter Merten Ges.m.b.H, Merten Maschinenbau u. Vertriebs GmbH and IN-LOG Mailroom Technologies GmbH are merged into Merten Group.

This allows them to complete orders for the complete production of precision parts, assemblies, and systems competently in a single location.

The
Owners’ Family

from left to right: KR Mst. Peter Merten, Prok. Gabriele Merten, Nicole Merten, Prok. Claudia Merten, Ing. Peter Merten

We are proudly looking back on the successful development of a company founded by Gustav Merten sen. as early as in 1922 Tradition and innovation are the basis of our corporate culture. This awareness is the basis on which we shape this process that is to lead us as well as future generations into a good future.

We act based on our responsibility for the company, for our employees and their families, and for our suppliers.

Customer satisfaction is our highest priority.

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Our
Strategy

Merten invests in business that shows long-term stable growth, sustainable business models, high market penetration and profitability.

MERTEN Group always has the goal of strengthening its core business of mechatronics.

The company strategies and goals can be defined clearly based on three main items:

Strengthening of our core business

Support of your value chains

Development of partner networks

The three strategic directions bring customers the main advantage of access to an enormous scope of innovation through a single contact partner.

“Competence from a single source” is our goal.

Our organisational structure makes it very easy to integrate existing companies or divisions or to turn them into additional subsidiaries of MERTEN Group.

Our Corporate Principles
We are a down-to-earth company with internal and external competence and motivated employees to make our customers happy!

  • Joy in work
  • Respect and appreciation
  • Technology leadership
  • Entrepreneurial action
  • Passion for success

Sustainable customer satisfaction
Our work is targeted at continuity & success in the areas of machining and installation, as well as as a COMPLETE PROVIDER.

Corporate Policy for Quality, Environment, and Occupational Health and Safety

MERTEN produces CNC precision parts for trade and industry as a contract manufacturer. Our core competence is in machining of single and series parts up to the installation of plants and machine assemblies.

The highest priority for our actions is the long-term existence and continuous growth of our company. The high quality standard of our services for our customers and long-term high customer satisfaction are the most important foundations for this. We strive for sustainable, positive corporate development in parallel with the necessary business success. This includes compliance with the applicable legal provisions, the UN Global Compact Principles, compliance with social requirements as well as continuous improvement in quality, environment, and occupational health and safety with the help of the most suitable technology and provision of the necessary resources. Striving to exercise management responsibility and to put our quality, environmental and safety concerns into action, we maintain an integrated management system that is established and developed based on the consistent implementation of established objectives and that comprises the following principles:

To us, quality means…

  • consistent securing of product quality before the start of series production
  • consistent avoidance of errors and elimination of causes
  • implementing a process-oriented manner of thinking
  • constant optimisation of all business processes in order to use robust processes only
  • Integration and further development of suppliers in light of our quality philosophy
  • Customer evaluation/feedback
  • Lowering costs and improving performance
  • Strengthening our international competitive position
  • dLetting every employee contribute proactively to achieve and secure our quality standard

To us, occupational safety/health protection mean…

  • preventing health-related damage through preventive measures
  • reducing the number of occupational accidents
  • using safe machinery and work equipment
  • maintaining or promoting long-term performance of our female employees
  • ergonomic workplace design
  • removing hazards and risks
  • promoting of safety-conscious action among employees, visitors, and contractors
  • caution, order, and cleanliness at the workplace

To us, environmental protection means…

  • ongoing reduction of environmental pollution by avoiding or reducing emissions and waste
  • best use of resources, especially energy, raw materials, and water, as well as continuous improvement of energy efficiency
  • integration of environmental and energy aspects even in the planning and development of new products and processes
  • execution of continuous energy-saving measures as well as determination of relevant data
  • avoiding environmental incidents by applying preventive measures
  • open communication with authorities, customers, and the public

The management of Peter Merten Ges.m.b.H has made this corporate policy and its associated principles binding for all corporate processes, organisational units, and all employees. Every employee at MERTEN contributes to compliance with these principles. We create and promote the identification, motivation, and qualification needed for this by information and targeted training and further education. Regular monitoring and status and progress evaluation by the management of Peter MERTEN Ges.m.b.H, ensures a high level of effectiveness.

 

Vienna, May 2018

The proEthik working group shares the principles of the Austrian Economic Chambers and emphasises their relevance for a future-oriented and socially acceptable economic development. It recognises the relevance of performance and solidarity, emphasises the need to think on a European level and to act internationally, points out the vital role of self-government and subsidiarity as a basis for efficient economic development, welcomes social partnership as an opportunity to actively shape change, and acknowledges its social responsibility.
Many people’s confidence in the value of the market economy is declining in light of globalisation, confusing ownership structures, and reprehensible business practices being exposed by the media. The proEthik working group is certain that this trust can be rebuilt through exemplary business ethics as a prerequisite for sustainable, honest economic activity. By voluntarily joining the proEthik working group, its members make a confidence-building commitment to act in accordance with the following principles in their daily business dealings with customers, partners, business associates, competitors, and the general public:

  1. Members of the proEthik working group commit to observing their customers’ interests with the greatest care and diligence.
  2. They act towards other entrepreneurs as they may reasonably expect any honest entrepreneur to act towards them.
  3. Members of proEthik working group consider the balance between customer satisfaction and their own satisfaction to be a top priority. To this end, the highest level of professionalism, knowledge, and application of the state of the art, adaptation to customer needs as well as timely completion of contracts and correct interaction with customers are matters of course for them.
  4. The members of the proEthik working group do not raise any unrealistic expectations among their customers concerning their products and their performance or willingness to perform through deliberate actions or omissions. They ensure that their public relations comply with the generally accepted fundamental values of our society.
  5. All actions that serve to complete a contract are in accordance with existing laws and regulations.
  6. Obligations assumed are met based on the principles of compliance with the contract, accuracy, honesty, transparency, and professionalism.
  7. If the ARGE proEthik members become aware of any circumstances that – even if not through any fault of their own – may jeopardise the contract’s results as agreed, they will inform their customers immediately.
  8. They must inform and warn the customer without undue delay if they become aware of circumstances due to which an agreed contractual result may be detrimental to the customer.
  9. Members of proEthik working group are obligated to maintain secrecy concerning all matters entrusted to them by their customers and other facts that have become known to them, if secrecy is in the customers’ interest. In particular, they shall not pass on any information about customers and customer behaviour against payment or free of charge.
  10. Criminally relevant impairments or dangers to the life, physical integrity, freedom, or property of third parties are not subject to this confidentiality requirement.
  11. The members of the proEthik working group are committed to free competition in compliance with the legal framework conditions.
  12. If a member of the proEthik working group cooperates with any other company in completing a contract, it recognises that company as an equal partner and treats it with respect. However, if it becomes aware that customer interests may be negatively affected by the partner, it must take appropriate measures to prevent this risk. Therefore, it must avoid cooperation with any companies known to it as unreliable..
  13. The members of proEthik working group do not use any unlawful or dishonest means of obtaining information, business, public sector contracts, or information on business secrets of their competitors. If an employee of another company offers such information to a member of the proEthik working group, that member must not accept it, but must inform the management of the company in question without undue delay.
  14. If a public company has subjected itself to the OCGK (Austrian Code of Corporate Governance) it must comply with its rules.
  15. The members of the proEthik working group must not use any discrimination based on age, health, gender, sexual orientation, physical or mental disability, origin, language, ancestry, skin colour, ethnicity or nationality, religious or political views, or social affiliation.

The proEthik working group expects that its members all implement these rules in their daily business activities, and that they refrain from any conduct that is likely to undermine public confidence in this code.

Mission
We are a down-to-earth company with internal and external competence and motivated employees to make our customers happy!
Principles

  • Joy in work
  • Respect and appreciation
  • Technology leadership
  • Entrepreneurial action
  • Passion for success

Vision
Sustainable customer satisfaction
Our work is targeted at continuity & success in the areas of machining and installation, as well as as a COMPLETE PROVIDER.
Corporate Policy

Corporate Policy for Quality, Environment, and Occupational Health and Safety

MERTEN produces CNC precision parts for trade and industry as a contract manufacturer. Our core competence is in machining of single and series parts up to the installation of plants and machine assemblies.

The highest priority for our actions is the long-term existence and continuous growth of our company. The high quality standard of our services for our customers and long-term high customer satisfaction are the most important foundations for this. We strive for sustainable, positive corporate development in parallel with the necessary business success. This includes compliance with the applicable legal provisions, the UN Global Compact Principles, compliance with social requirements as well as continuous improvement in quality, environment, and occupational health and safety with the help of the most suitable technology and provision of the necessary resources. Striving to exercise management responsibility and to put our quality, environmental and safety concerns into action, we maintain an integrated management system that is established and developed based on the consistent implementation of established objectives and that comprises the following principles:

To us, quality means…

  • consistent securing of product quality before the start of series production
  • consistent avoidance of errors and elimination of causes
  • implementing a process-oriented manner of thinking
  • constant optimisation of all business processes in order to use robust processes only
  • Integration and further development of suppliers in light of our quality philosophy
  • Customer evaluation/feedback
  • Lowering costs and improving performance
  • Strengthening our international competitive position
  • dLetting every employee contribute proactively to achieve and secure our quality standard

To us, occupational safety/health protection mean…

  • preventing health-related damage through preventive measures
  • reducing the number of occupational accidents
  • using safe machinery and work equipment
  • maintaining or promoting long-term performance of our female employees
  • ergonomic workplace design
  • removing hazards and risks
  • promoting of safety-conscious action among employees, visitors, and contractors
  • caution, order, and cleanliness at the workplace

To us, environmental protection means…

  • ongoing reduction of environmental pollution by avoiding or reducing emissions and waste
  • best use of resources, especially energy, raw materials, and water, as well as continuous improvement of energy efficiency
  • integration of environmental and energy aspects even in the planning and development of new products and processes
  • execution of continuous energy-saving measures as well as determination of relevant data
  • avoiding environmental incidents by applying preventive measures
  • open communication with authorities, customers, and the public

The management of Peter Merten Ges.m.b.H has made this corporate policy and its associated principles binding for all corporate processes, organisational units, and all employees. Every employee at MERTEN contributes to compliance with these principles. We create and promote the identification, motivation, and qualification needed for this by information and targeted training and further education. Regular monitoring and status and progress evaluation by the management of Peter MERTEN Ges.m.b.H, ensures a high level of effectiveness.

 

Vienna, May 2018

Code of Ethics and Conduct
The proEthik working group shares the principles of the Austrian Economic Chambers and emphasises their relevance for a future-oriented and socially acceptable economic development. It recognises the relevance of performance and solidarity, emphasises the need to think on a European level and to act internationally, points out the vital role of self-government and subsidiarity as a basis for efficient economic development, welcomes social partnership as an opportunity to actively shape change, and acknowledges its social responsibility.
Many people’s confidence in the value of the market economy is declining in light of globalisation, confusing ownership structures, and reprehensible business practices being exposed by the media. The proEthik working group is certain that this trust can be rebuilt through exemplary business ethics as a prerequisite for sustainable, honest economic activity. By voluntarily joining the proEthik working group, its members make a confidence-building commitment to act in accordance with the following principles in their daily business dealings with customers, partners, business associates, competitors, and the general public:

  1. Members of the proEthik working group commit to observing their customers’ interests with the greatest care and diligence.
  2. They act towards other entrepreneurs as they may reasonably expect any honest entrepreneur to act towards them.
  3. Members of proEthik working group consider the balance between customer satisfaction and their own satisfaction to be a top priority. To this end, the highest level of professionalism, knowledge, and application of the state of the art, adaptation to customer needs as well as timely completion of contracts and correct interaction with customers are matters of course for them.
  4. The members of the proEthik working group do not raise any unrealistic expectations among their customers concerning their products and their performance or willingness to perform through deliberate actions or omissions. They ensure that their public relations comply with the generally accepted fundamental values of our society.
  5. All actions that serve to complete a contract are in accordance with existing laws and regulations.
  6. Obligations assumed are met based on the principles of compliance with the contract, accuracy, honesty, transparency, and professionalism.
  7. If the ARGE proEthik members become aware of any circumstances that – even if not through any fault of their own – may jeopardise the contract’s results as agreed, they will inform their customers immediately.
  8. They must inform and warn the customer without undue delay if they become aware of circumstances due to which an agreed contractual result may be detrimental to the customer.
  9. Members of proEthik working group are obligated to maintain secrecy concerning all matters entrusted to them by their customers and other facts that have become known to them, if secrecy is in the customers’ interest. In particular, they shall not pass on any information about customers and customer behaviour against payment or free of charge.
  10. Criminally relevant impairments or dangers to the life, physical integrity, freedom, or property of third parties are not subject to this confidentiality requirement.
  11. The members of the proEthik working group are committed to free competition in compliance with the legal framework conditions.
  12. If a member of the proEthik working group cooperates with any other company in completing a contract, it recognises that company as an equal partner and treats it with respect. However, if it becomes aware that customer interests may be negatively affected by the partner, it must take appropriate measures to prevent this risk. Therefore, it must avoid cooperation with any companies known to it as unreliable..
  13. The members of proEthik working group do not use any unlawful or dishonest means of obtaining information, business, public sector contracts, or information on business secrets of their competitors. If an employee of another company offers such information to a member of the proEthik working group, that member must not accept it, but must inform the management of the company in question without undue delay.
  14. If a public company has subjected itself to the OCGK (Austrian Code of Corporate Governance) it must comply with its rules.
  15. The members of the proEthik working group must not use any discrimination based on age, health, gender, sexual orientation, physical or mental disability, origin, language, ancestry, skin colour, ethnicity or nationality, religious or political views, or social affiliation.

The proEthik working group expects that its members all implement these rules in their daily business activities, and that they refrain from any conduct that is likely to undermine public confidence in this code.

Our
Experience