At the Merten Group, we strive every day to identify, understand and satisfy the needs of our customers.
Precision Engineering, one of the pillars of the Merten Group, wanted to take a professional and objective look at customer satisfaction. An external company was commissioned to find out how satisfied our customers are with us.
We are very proud of the positive result, both in the area of “shopping experience” and in the area of “customer loyalty”. At the same time, it motivates us to actively improve in those areas where we can still do better.
A big thank you goes to all our customers who appreciate our services and place their trust in us every day. And let’s not forget the entire precision engineering team, without whom this success would not be possible..
Peter Merten jr.